Terms of Service

The Promise Letters™ Last Updated: August 19, 2026

Overview

This website is operated by Promise Letters LLC. Throughout this site, the terms "we," "us," and "our" refer to Promise Letters LLC. The Promise Letters™ offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, subscribers, customers, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our site is hosted on Kajabi. They provide us with the online platform that allows us to deliver our products and services to you.

Section 1 — Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least 18 years of age, or that you are at least 18 years of age and have given us your consent to allow any minor dependents to use this site.

You may not use our products or services for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright laws.

A breach or violation of any of these Terms will result in immediate termination of your access to our Services.

Section 2 — General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, or access to the Service, without express written permission from Promise Letters LLC.

Credit card and payment information is always encrypted during transfer over networks.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 — Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

Section 4 — Modifications to the Service and Prices

Prices for our products and subscriptions are subject to change without notice, except that subscription prices will not increase during an active subscription term without prior written notice to and consent from the subscriber.

We reserve the right to modify or discontinue the Service, or any part thereof, with 30 days' notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 — Products and Services

The Promise Letters™ offers both physical letter subscriptions and digital content products. Physical subscriptions involve the mailing of printed letters on a recurring basis. Digital products are delivered electronically and made available through your Kajabi account.

We have made every effort to display our products as accurately as possible. We cannot guarantee that your device's display of any color, texture, or image will be accurate.

We reserve the right to limit the sale of our products or services to any person, geographic region, or jurisdiction at our sole discretion, and to discontinue any product at any time.

We do not warrant that the quality of any products, services, or content purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Section 6 — Digital Products and Subscriptions

Upon purchase of any digital product or subscription, you are granted a limited, non-exclusive, non-transferable license to access and use that content for your own personal, non-commercial purposes only.

You may not download, copy, reproduce, share, republish, sell, or distribute any digital content from The Promise Letters™ without our express written permission. Unauthorized use is a violation of these Terms and of applicable copyright law.

Physical letter subscriptions will be mailed according to the schedule published on our website. Delivery timelines may vary based on postal service conditions outside our control.

Section 7 — Intellectual Property

All content on this site — including but not limited to text, letters, stories, graphics, logos, and digital products — is the property of Promise Letters LLC and is protected by United States copyright, trademark, and intellectual property laws. The Promise Letters™ is a trademark of Promise Letters LLC. Unauthorized use of any content or marks is strictly prohibited.

You are granted a limited, revocable license to access and use this website and its content for personal, non-commercial purposes only. All rights not expressly granted herein are reserved by Promise Letters LLC.

Section 8 — Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order at our discretion.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our site. You agree to promptly update your account information, including email address and payment details, so that we can complete your transactions and contact you as needed.

Section 9 — Third-Party Links and Tools

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of those sites and we do not warrant and will not have any liability for any third-party materials, websites, products, or services.

We may provide you with access to third-party tools (such as payment processors and email platforms) over which we have no control. Your use of such tools is entirely at your own risk. We may also, in the future, offer new services or features through the website, all of which shall be subject to these Terms.

Section 10 — User Comments, Feedback, and Submissions

If you send us feedback, ideas, suggestions, or other materials, whether online, by email, or otherwise, you agree that we may use such submissions without restriction or compensation to you. We are under no obligation to maintain any comments in confidence, pay compensation, or respond to any comments.

You agree that your submissions will not violate any third-party rights and will not contain unlawful, abusive, or obscene material. You are solely responsible for any submissions you make and their accuracy.

Section 11 — Personal Information

Your submission of personal information through our site is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Section 12 — Errors, Inaccuracies, and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

Section 13 — Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:

For any unlawful purpose
To solicit others to perform or participate in any unlawful acts
To violate any international, federal, state, or local laws or regulations
To infringe upon or violate our intellectual property rights or the intellectual property rights of others
To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability
To submit false or misleading information
To upload or transmit viruses or any other type of malicious code
To collect or track the personal information of others
To spam, phish, scrape, or crawl
To interfere with or circumvent the security features of the Service

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

Section 14 — Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free.

Your use of, or inability to use, the Service is at your sole risk. The Service and all products and content delivered through the Service are provided "as is" and "as available" without any representation, warranties, or conditions of any kind, either express or implied.

In no case shall Promise Letters LLC, our officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind — including lost profits, lost revenue, loss of data, or replacement costs — arising from your use of the Service or any products procured using the Service, even if advised of the possibility of such damages.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability shall be limited to the maximum extent permitted by law.

Section 15 — Indemnification

You agree to indemnify, defend, and hold harmless Promise Letters LLC and our officers, directors, agents, contractors, licensors, service providers, suppliers, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

Section 16 — Severability

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 17 — Termination

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or when you cease using our site.

If in our sole judgment you fail to comply with any term or provision of these Terms, we may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination.

Obligations and liabilities incurred prior to termination shall survive the termination of this agreement.

Section 18 — Entire Agreement

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements, communications, or proposals between you and us.

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Section 19 — Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Idaho, United States, without regard to its conflict of law provisions.

Section 20 — Changes to Terms of Service

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

Section 21 — Contact Information

Questions about the Terms of Service should be directed to:

Promise Letters LLC Email: [email protected]

Disclaimer

The Promise Letters™ Last Updated: August 19, 2026

For Educational, Inspirational, and Entertainment Purposes Only

This website and all products, letters, and content offered by The Promise Letters™ are intended for educational, inspirational, and entertainment purposes only. By using this website or purchasing any of our products, you acknowledge and agree to the terms of this Disclaimer.

Fictional and Creative Content

Some letters published by The Promise Letters™ are written from the perspective of, or inspired by, Biblical figures, historical persons, and characters from Scripture. These letters are works of creative fiction and inspirational imagination. They are not Scripture, nor are they intended to be read as Scripture, direct divine communication, or an authoritative account of Biblical events, persons, or theology.

While we thoughtfully research the Biblical, historical, and cultural contexts in which our stories are set, the characters, dialogue, interior thoughts, specific events, and narrative details in our letters are fictional. Names, storylines, timelines, and places may be adapted or imagined for narrative and inspirational purposes. We hope our letters inspire readers to explore Scripture and history more deeply through their own study.

Scripture References

All Scripture quoted or referenced in The Promise Letters™ letters, products, and content is taken from the King James Version (KJV) of the Bible. The King James Version is in the public domain in the United States. The Promise Letters™ does not claim copyright over any Scripture text. All creative content surrounding, inspired by, or based upon Scripture — including letter narratives, character perspectives, devotional reflections, and storytelling — remains the original copyrighted work of Promise Letters LLC.

Not a Substitute for Spiritual or Religious Counsel

The content offered through The Promise Letters™ — including all letters, devotional content, and digital products — is not intended to serve as theological instruction, religious authority, pastoral counseling, or spiritual direction. Nothing in our content should be construed as doctrine, denominational teaching, or a substitute for the guidance of your own pastor, priest, rabbi, spiritual director, or faith community.

Promise Letters LLC does not hold itself out as a religious organization, theological institution, or spiritual authority. We are a creative content and subscription company rooted in faith-inspired storytelling.

Not Medical, Mental Health, Legal, or Financial Advice

The information provided through our website, products, and services is not intended to be a substitute for professional medical, mental health, legal, or financial advice. Nothing on this site should be construed as medical or psychological counsel, legal guidance, or financial advice of any kind.

You are advised to consult your own physician, mental health provider, attorney, accountant, or financial advisor for any questions or concerns related to your specific situation. Promise Letters LLC is not responsible for any decisions you make based on content obtained through our website, programs, or services.

Earnings and Results Disclaimer

Promise Letters LLC makes no representations as to any financial benefits, income, or results of any kind that may be derived from the use of our website or its content. We cannot and do not guarantee that you will attain any particular result — positive or negative — through the use of our products or services. Results vary for each individual, and we expressly disclaim responsibility for the choices, actions, or results arising from the use or non-use of our content.

Testimonials

The Promise Letters™ may feature testimonials and stories from real subscribers. These are shared for illustrative purposes only and represent individual experiences. They are not intended to guarantee that current or future subscribers will achieve the same or similar results. Each person's experience is unique.

Warranties Disclaimer

WE MAKE NO WARRANTIES AS TO OUR WEBSITE OR ITS CONTENT. YOU AGREE THAT OUR WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Technology Disclaimer

We strive to ensure that our website and content are available and error-free. However, we cannot guarantee that access will not be suspended or restricted from time to time due to repairs, maintenance, updates, or circumstances beyond our control. To the fullest extent permitted by law, Promise Letters LLC will not be liable for damages or refunds should our website or content become unavailable or inaccessible for any reason.

Accuracy

Every effort is made to ensure the accuracy of information shared through The Promise Letters™ website, products, and services. However, information may inadvertently contain inaccuracies or errors. Promise Letters LLC is not responsible for any inaccuracies in content, whether our own or that of any individual or organization affiliated with us.

Third-Party Links and Resources

Links or references to third-party websites, resources, or individuals within our content do not constitute an endorsement by Promise Letters LLC. We are not responsible for the content, accuracy, or practices of any third-party websites or resources.

Assumption of Risk and No Liability

By using The Promise Letters™ website, products, and services, you acknowledge that you are doing so voluntarily and at your own risk. Promise Letters LLC will not be held responsible or liable for any direct, indirect, incidental, special, or consequential damages arising from your use of or reliance on our website, products, or content — including but not limited to personal, spiritual, emotional, financial, or business loss — even if we have been advised of the possibility of such damages.

You hereby release Promise Letters LLC, its officers, employees, agents, contractors, and affiliates from any and all claims arising from your participation in or use of The Promise Letters™ website, products, and services, unless arising from our own gross negligence.

Agreement

By using The Promise Letters™ website, products, or services, you signify your agreement to all parts of this Disclaimer. If you have any questions, please contact us at: